Privacy Policy

Effective Date: September 1, 2026

At The Arctic Villa | Northern Breath, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and how we protect it.

Information We Collect

We may collect the following information when you interact with us:

  • Name

  • Email address

  • Phone number

  • Billing and payment information

  • Booking and appointment details

  • Information you voluntarily provide when contacting us or participating in our services

  • Website usage information collected through cookies and analytics

How We Use Your Information

Your information is used to:

  • Process bookings, appointments, and memberships

  • Provide accommodation, breathwork sessions, coaching, retreats, and related services

  • Communicate with you regarding your bookings or inquiries

  • Process payments securely

  • Send confirmations, reminders, and important service updates

  • Improve our website and customer experience

  • Comply with legal and accounting obligations

We never sell your personal information.

Third-Party Services

We work with trusted service providers to deliver our services. These may include:

  • Acuity Scheduling – appointment scheduling

  • Zoom – online meetings and classes

  • Stripe – secure payment processing

  • Email service providers – booking confirmations and communications

  • Website hosting providers

  • Analytics providers that help us understand website performance

These providers only receive the information necessary to perform their services on our behalf.

Payment Information

Payments are processed securely through trusted third-party payment providers. We do not store your complete payment card information on our servers.

How Information Is Shared

Your information is shared only when necessary to provide our services, process payments, comply with legal requirements, or protect our legal rights.

Information is transferred using secure encrypted connections (SSL/TLS).

Data Security

We take reasonable technical and organisational measures to safeguard your personal information, including:

  • Secure encrypted website connections (HTTPS)

  • Password-protected systems

  • Restricted access to authorised personnel

  • Trusted third-party providers with industry-standard security practices

Although no online system can guarantee absolute security, we continuously work to protect your information.

Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain appropriate business records.

Your Rights

If you are located in the European Economic Area (EEA), your personal data is processed in accordance with the General Data Protection Regulation (GDPR) and applicable Norwegian privacy legislation.

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information where legally permitted

  • Withdraw consent where processing is based on consent

  • Request information about how your personal data is processed

To exercise any of these rights, please contact us.

Cookies

Our website may use cookies to improve functionality, remember your preferences, and help us understand website traffic. You may disable cookies through your browser settings at any time.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

The Arctic Villa | Northern Breath
Lene McNair
Email: breathwithme@icloud.com